Help & Support – Flipnora

We’re here to help you have a smooth and worry-free shopping experience. 

If you have any questions related to orders, delivery, payments, or returns, please check the information below or contact our support team.

Order Related Help

 How do I place an order?

 → Select your product, add it to cart, and complete checkout.

 Can I cancel my order?

 → Orders can be cancelled before shipment. Once shipped, cancellation is not possible.

Customization tool

Click and change content directly from the front-end, avoiding complex backend processes. This tool allows quick updates to text, images, and elements right on the page, streamlining your workflow and maintaining control over your content.

Payment & COD

We accept secure online payments and Cash on Delivery (COD) on selected products and locations. 

For COD orders, please ensure availability at the delivery address

Shipping & Delivery

Orders are processed within 24–48 working hours. 

Delivery usually takes 3–7 working days, depending on location. 

Once shipped, you will receive a tracking ID via email or WhatsApp. 

Track Your Order

 You can track your order anytime using the Track Order option available on our website.

 Please keep your Order ID / Tracking ID ready.

Returns & Refunds

Returns are accepted only for wrong, damaged, or defective products. 

Issues must be reported within 48 hours of delivery. 

Refunds are processed within 3–5 working days after inspection. 

For detailed information, please visit our Return & Refund Policy page.

Need More Help?

If you still need assistance, feel free to contact us: 

Email: flipnora.official@gmail.com Phone / WhatsApp: 9167492732 Support Hours:Saturday to sunday, 10 AM – 7 PM