Return & Refund | Flipnora

Return & Refund Policy – Flipnora

At Flipnora, customer satisfaction is our top priority. This policy explains the conditions under which returns and refunds are accepted.

We accept returns only in the following cases:

Wrong product delivered

Product received in damaged condition

Product is defective or not working as described

Note:

Returns are accepted only if the issue is reported within 48 hours of delivery.

To be eligible for a return:

Product must be unused and in original condition

All original packaging, accessories, and invoice must be included

Return request must be approved by

Flipnora after verification Flipnora reserves the right to reject returns that do not meet these conditions.

Products damaged due to misuse or mishandling

Items returned without original packaging or accessories

Issues reported after the 48-hour window

Clearance or special-offer items (if mentioned at purchase)

Contact our support team within 48 hours of delivery

Share your Order ID and images/videos of the issue

Our team will verify the request

If approved, return instructions will be provided

Please do not send any product back without confirmation from our support team.

Once the returned product is received and inspected, the refund will be processed.

Refunds will be issued to the original payment method used during purchase.

For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or UPI after confirmation.

Refund processing time:

5–7 working days after successful return inspection.

In eligible cases, we may offer a replacement instead of a refund, depending on product availability and issue type.

Return shipping charges will be borne by Flipnora only if the return is due to our error (wrong/damaged/defective product).

In other cases, shipping charges may be deducted from the refund amount.

For return or refund requests, contact us at: